Payment methods

1. Payment methods accepted

The website provides secure payment methods that comply with current Italian regulations on payment services.

The following payment methods are accepted:

Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover

All payments are processed upon order confirmation, subject to verification of product availability and validity of the selected payment method.

2. Transaction security

Protecting customer payment data is a priority.

All transactions are carried out via secure connections with SSL encryption, in order to guarantee the security of personal and financial information.

The website complies with European requirements for strong customer authentication.

Payment card data is not stored on the servers.

Payment processing takes place exclusively through authorized payment service providers that comply with international PCI DSS security standards.

3. Currency and applicable taxes

All prices indicated on the website are expressed in euros (€) and include applicable taxes according to current Italian legislation.

No additional fees are charged during the payment process, unless explicitly stated otherwise on the purchase page.

·Free shipping for orders of €130 or more.

·Flat rate of €16 for orders under €130.

4. Payment confirmation

After successful completion of payment, the customer will receive an order confirmation email containing a reference number.

Order processing will only begin after the transaction has been authorized by the payment provider.

In the event that payment is not authorized, the order will be considered invalid and will not be processed further.

5. Payment issues and refunds

In case of difficulties during the payment process, it is advisable to:

check the entered payment details
ensure that sufficient funds are available
contact your payment provider or bank

Refunds resulting from approved cancellations or compliant returns are processed within 2-3 business days and credited using the same payment method used for the original transaction.

Actual crediting times may vary depending on the payment service provider.

6. Contacts

For any questions regarding payment methods or problems during the payment process, you can contact us via:

Email: info@muratoremobili.com
Phone: +39 349 637 3174
Address: Via Teodoro Negro 12, 14050 Cessole, Asti, Italy
Monday to Saturday, 9:00 AM – 12:30 PM / 2:00 PM – 6:00 PM (CET)
Service area: Italy